Legal

Privacy Policy

This Privacy Policy explains how Charity Platform collects and uses personal data. Charity Platform is operated by i3MEDIA Ltd.

Last updated: 21 May 2026

1. Who we are

Data controller: i3MEDIA Ltd (company number 06864761), Unit 2b First Floor, Flag Business Exchange, Vicarage Farm Road, Peterborough, England, PE1 5TX.

If you have questions about this policy or want to exercise your rights, email hello@i3media.net.

2. Personal data we collect

  • Information you provide directly, such as your name, email address, phone number, organisation name, and enquiry details when you submit forms.
  • Technical and usage data, such as your IP address, browser type, device details, pages viewed, and interaction events.
  • Marketing attribution data where consent is given, such as campaign and referral identifiers.

3. How and why we use your data

We process personal data to:

  • Respond to enquiries and provide requested services.
  • Operate, secure, and improve our website and content.
  • Measure website performance and campaign effectiveness where consent applies.
  • Comply with legal obligations and protect our legal rights.

4. Legal bases under UK GDPR

  • Consent, for optional analytics and advertising cookies.
  • Contract, where processing is needed to take steps at your request.
  • Legitimate interests, for running and improving our services in a proportionate way.
  • Legal obligation, where we must process data to comply with the law.

5. Cookies and similar technologies

We use strictly necessary cookies to keep the website secure and functional. Optional analytics and marketing cookies are only used after your consent choice. See our Cookie Policy for full details.

6. Sharing your personal data

We may share data with trusted service providers, including:

  • Website hosting and infrastructure providers.
  • Analytics and advertising platforms, where consent has been granted.
  • Professional advisers and regulators where required.

We require service providers to handle personal data securely and only for authorised purposes.

7. International data transfers

Where personal data is transferred outside the UK, we use appropriate safeguards, including UK-approved transfer mechanisms where required.

8. Data retention

We keep personal data only for as long as needed for the purpose it was collected, including legal, tax, and accounting requirements. Retention periods vary depending on data type and purpose.

9. Your rights

Subject to applicable law, you may have the right to:

  • Access personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Restrict or object to certain processing.
  • Request transfer of your personal data in a portable format.
  • Withdraw consent at any time where consent is the legal basis.

To exercise these rights, contact hello@i3media.net.

10. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to complain to the UK Information Commissioner's Office (ICO): ico.org.uk.

11. Updates to this policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a revised last updated date.